Malfunction of <product / component(s)>

Incident Report for Vectron Cloud Live

Resolved

This incident has been resolved.

Posted Sep 22, 2026 - 19:04 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 22, 2026 - 19:00 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 22, 2026 - 18:49 CEST

Investigating

We are experiencing malfunction of the services/components listed below and are currently looking into the issue. We will keep you informed.

Posted Sep 22, 2026 - 16:15 CEST

This incident affected: myVectron / myDuratec (Login, Installation / Update, Vectron Cloud Subscriptions, Reporting, Digital receipt, Fiscal and TSE archive, Table reservation, Online Ordering, Inhouse Ordering, Order Service restablo, Vouchers, DATEV Kassenarchiv online, Master data, BI interface, Internal interfaces, Connect, Remote, Report archives, Online Checkout, POS Reports, myVectron Reporting).