Malfunction of Vectron Cloud

Incident Report for Vectron Cloud Live

Resolved

This incident has been resolved.
Posted Apr 10, 2026 - 13:03 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 10, 2026 - 12:57 CEST

Update

Die myVectron-Portale sind teilweise nicht verfügbar. Außerdem kann die Verbindung vom POS zu myVectron beeinträchtigt sein; infolgedessen können in VPOS Fehlermeldungen angezeigt werden.

myVectron portals are partly out of service. The connection from POS to myVectron can also be impacted; consequently error messages might be shown in VPOS.
Posted Apr 10, 2026 - 12:25 CEST

Investigating

We are experiencing malfunction of the services/components listed below and are currently looking into the issue. We will keep you informed.
Posted Apr 10, 2026 - 11:34 CEST
This incident affected: myVectron / myDuratec (Login, Installation / Update, Vectron Cloud Subscriptions, Reporting, Digital receipt, Fiscal and TSE archive, Table reservation, Online Ordering, Inhouse Ordering, Order Service restablo, JUST EAT Takeaway.com interface, Vouchers, DATEV Kassenarchiv online, Master data, BI interface, Internal interfaces, Connect, Remote, Report archives, Online Checkout, POS Reports, myVectron Reporting).